A: Vintage furniture is usually regarded as between 30 to 100 years old, at 100 years old or after, furniture becomes classified as antique. Therefore, you should always expect some signs of age and use when purchasing items from us.
A: We’re really sorry to hear if something isn’t quite right with your order or the service we’ve provided, We are always looking for ways to improve so please email us at enquiries@TheLancastercompany.co.uk
A: Yes, we offer a 14 day returns from the day you receive the item. It is the buyer’s responsibility to arrange a courier or postage of the item.
A: We offer free delivery on all items to the UK Mainland. If you live in the Scottish Highlands, Ireland, Channel Islands, the Isle of Wight, Isle of Man, and other islands around the UK there will be an additional delivery charge as there is limited service to these areas.
A: We do try our upmost to get that special item to your home, wherever that may be. If you are buying from abroad, please email firstname.lastname@example.org to discuss shipping options.
A: For homeware, all items will be posted via Royal Mail and we will provide tracking details following dispatch. For furniture you can contact us at email@example.com and we will update you on the status of your order.